Lantz's Lakeside Plumbing & AC in Lago Vista, TX is calling all dedicated Remote Dispatchers to apply to join our amazing team full-time!
WHY YOU SHOULD JOIN OUR TEAM
We are a reliable plumbing and HVAC that invests in our team and offers real opportunities for career growth.
This remote dispatcher position works full-time during the evening shift and earns great pay based on experience.
This job is a work from home position after the required 2-week training in our Lago Vista location.
We provide our customer service reps with awesome benefits and perks, including an IRA, health, vision, dental, life, paid vacation, paid holidays, and a company iPhone and laptop.
We also make it easy to apply.
If we have your attention, please continue reading!
ABOUT LANTZ'S LAKESIDE PLUMBING & AC
We are a family-owned business that has been providing quality plumbing and HVAC services for commercial and residential clients for over 50 years.
Well known for our moderate pricing and excellent customer service, we strive to fix our customers' plumbing and HVAC problems with our expertise and state-of-the-art tools.
When it comes to ensuring the complete satisfaction of our customers, we'll stop at nothing!
We don't just want to make money, we want to create a future for our staff.
We value our employees and their determination to be better every day.
Our amazing team enjoys comprehensive benefits, a supportive company culture, and opportunities for growth and success.
ARE YOU A GOOD FIT?
We are looking for someone who is motivated to do quality work and further their career as a Remote Dispatcher.
Ask yourself: Do I enjoy helping others?
Am I looking to work from the comfort of my own home?
Would I like to join an established plumbing & HVAC company that truly cares for its employees?
If so, we want to meet you!
WHAT WE NEED FROM YOU
As a Remote Dispatcher, you answer phone calls, schedule services, and maintain efficient routes for technicians.
You gather appropriate information from every phone call such as the service issue, how the customer heard about Lantz's, and customer information.
Using your problem-solving skills, you schedule efficiently and ensure that you prioritize service requests to serve the most urgent needs.
Utilizing ServiceTitan, you add and update customer information whenever you receive new information as well as use the map feature to plan efficient routes for technicians.
Leveraging your communication skills, you ensure that service crews are well informed and ready to go!
You feel good about using your dispatch skills to help our technicians and provide excellent customer service to our clients!
If you can do this and meet the following requirements, apply today!
Ability to work evenings and weekends
High school diploma or equivalent
Data entry experience
Related industry or ServiceTitan experience is a plus!
Are you organized and detail-oriented?
Can you work well with others?
Do you manage your time effectively and prioritize tasks accordingly?
Are you customer service-oriented?
If you answered yes, apply now using our initial quick and easy mobile-optimized application.
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