Food Lion

PT quality assurance associate

  • Food Lion
  • Dover, DE 19901
  • 14 days ago

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Job Description

JOB DESCRIPTION

Count on Me – We know what to do, we make it easy, we do our part and we care!

Job Title: FT/PT Quality Assurance AssociateJob Code: 131/132Department: Center Store (Grocery)Reports To: Assistant Store ManagerWhere Applicable: Evening Manager

Primary Purpose: Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual.

Minimize shrink through proper utilization of standard practice.

Duties and Responsibilities:

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

Courteous and helpful to other associates

Sweep and clean floors on nights with no scheduled vendor services

Weekly cleaning of Produce, Market and Deli Departments

Clean and organize the store mop room

Find more efficient ways to do the job and seek to reduce costs and improve labor productivity

Follow QA daily check list and sanitation standards set by Food Lion

Follow current Standard Practices regarding cleanup of Hazardous Waste product

Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

Understand and follow Food Safety and Workplace Safety guidelines and procedures

Observe and correct all unsafe conditions that could cause associate or customer accidents

Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

Ensure compliance with local, state and federal regulations

Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Perform all other duties as assigned

Qualifications:

High school graduate or equivalent preferred

Excellent interpersonal, organizational, communication and customer service skills

Ability and willingness to learn multiple tasks and technical requirements of the job

Ability to use technical information to solve problems

Must meet minimum age requirements to perform specific job functions

Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

Ability to use computers and other communication systems required to perform job functions

Perform repetitive hand and arm motions

Bend and lift products weighing up to 15 lbs.

continuously, 25 lbs.

frequently, and 50 lbs.

on occasion

Pull or push up to 75 lbs.

on occasion

Stand 100% of the time, frequently walking short distances

Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

Meet established volume activity standards for the position

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Updated September 2017

Job Type: Part-time

Pay: $10.50 - $17.00 per hour

Benefits:

401(k) matching

Employee assistance program

Paid time off

Tuition reimbursement

Schedule:

Day shift

Holidays

Monday to Friday

Night shift

Weekend availability

Work Location: One location

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