Golden 1 Credit Union

Item Processing - Checking Operations Tech II

  • Golden 1 Credit Union
  • Sacramento, CA
  • 11 days ago

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Job Description

JOB TITLE: Checking Operations Tech II

DEPARTMENT: Item Processing

STATUS: Non-Exempt

JOB CODE: 1516

GENERAL DESCRIPTION:

Communicates and interacts with members and branch/department personnel to provide assistance on all ACH & Checking Operations related matters.

Prepares and processes checking account products, service information and monetary transactions to ensure accurate, timely and efficient member service levels and credit union strategic goals are met.

TASKS, DUTIES, FUNCTIONS:

1. Reconcile and balance daily work related to check processing.

2. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.

3. Identify, investigate and respond to and/or resolve member/branch problems and complaints and report/escalate any potential issues that may affect system integrity or members satisfaction timely.

4. Monitor and comply with all established internal audit, security and credit union rules, regulations and departmental procedures.

5. Prepare adjustments to the Federal Reserve Bank when necessary.

Re-amortize loan account activity and make proper adjustments to accounts.

6. Prepare statistical information for Management.

7. Communicate to appropriate staff of potential fraud/forgery cases.

8. Review and/or process work as it relates to check processing.

9. Assist with any system validation

10. Support branch/department staff entering wire activity to ensure that wire entry is correct.

Assist in processing/balancing incoming and outgoing wire activity.

Ensure the processing deadlines are met

11. Assist other departments as required.

12. Perform other duties or special requests assigned.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS:

1. Effective oral and written communication skills.

2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.

ORGANIZATIONAL CONTACTS & RELATIONSHIPS:

1. INTERNAL: Branch/Data Center and department staff.

2. EXTERNAL: Members, financial institutions, Federal Reserve Bank, correspondent banks and vendors.

QUALIFICATIONS:

1. EDUCATION: Successful completion of High School curriculum is required.

2. EXPERIENCE: One year or more experience at a financial institution preferred.

3. KNOWLEDGE/SKILLS:

Excellent oral and written communication skills

Professional member relations skills & telephone etiquette Personal computer skills

Ability to work as part of a team

PHYSICAL REQUIREMENTS:

1. Prolonged sitting throughout the workday with occasional mobility required.

2. Corrected vision within the normal range.

3. Hearing within normal range.

A device to enhance hearing will be provided if needed.

4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

5. Prolonged repetitive data entry.

LICENSES/CERTIFICATIONS:

None

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