HopeHealth

Hospice Office Supervisor

  • HopeHealth
  • Providence, RI 02904
  • 4 days ago

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Job Description

Discover a career that transforms lives – including yours.

At HopeHealth, health care is more than a career choice.

It’s a calling.

You can see it in our incredible team, who are as compassionate as they are talented.

You can see it in the trust that our patients and families place in us every day.

And you can see it in our values – as a health care organization, and as an employer.

At HopeHealth, we care deeply about every life we touch, including yours.

We’re committed to giving employees the support they need to not only excel at their jobs, but to love what they do.

Join us, and you’ll be part of a team that inspires you, a workplace that invests in you, and a mission that brings hope and dignity to patients and families every day.

HopeHealth is a not-for-profit market leader in the areas of home health, palliative and hospice care serving Massachusetts and Rhode Island.

Our family of brands include HopeHealth Hospice & Palliative Care, HopeHealth Community VNA and HopeHealth Visiting Nurse.

Our Hospice Care Team

HopeHealth’s hospice care team provides comfort and support to patients who are in the advanced stages of serious illness or nearing the end of life.

Join our team, and you’ll:

Help patients and families make every moment count.

Hospice is a special calling.

Your work will help patients live as comfortably and fully as possible, and provide meaningful support for everyone in the family.

As part of our team, you’ll provide patients, and their loved ones, with a peaceful end-of-life setting.

Know that your expertise and unique perspective are valued.

In our inclusive work culture, you’ll be free to work autonomously while feeling authentic support from your team.

You’ll experience the mutual respect, collaboration and trust of a healthcare team that’s committed to going above and beyond for every patient – and for every member of the team.

Enjoy a flexible work schedule and generous benefits.

Work full-time, part-time or per diem with scheduling flexibility to maximize your work/family life balance.

Benefits include competitive compensation package, health care coverage, education reimbursement, and an employer-match retirement plan.

Be part of a leading team.

For over 40 years, HopeHealth Hospice has set the gold standard for end-of-life care.

We’re the second-oldest hospice in the country, and one of the largest not-for-profit hospice providers in New England.

We are committed to giving all of our employees the skills and support they need to deliver the best possible patient care.

About This Position

HopeHealth is seeking an experienced Hospice Office Supervisor to support Hospice Administrative staff and ensure work is completed thoroughly, that it is appropriately distributed and that cross coverage between teams exists.

Review and streamline office processes including staff and patient scheduling processes.

This is a fulltime position, eligible for full benefits.

What will you do?

Fulfill the role of clinical administrative assistant as needed

Oversee and support all administrative duties in the hospice offices (all locations with Providence as home base) and ensure that offices are operating smoothly

Oversee and function as immediate supervisor to all AAs and Scheduler

distribute work assignments

Ensure accurate and effective scheduling of staff

Assist in developing office policies and procedures, and ensure they are implemented appropriately

Assist with office layout planning and office moves and organization of work environment

Assist with IT and Phone processes

Quality audits as needed

Identify opportunities for process and office management improvements, and assist in design and implementation of new systems

Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, & creating reports

Precept new AAs

What are the qualifications for this job?

2-5 years of work experience in an administrative/office supervisor role

Experience and/or training in supervising employees

Attention to detail

Strong organizational and time management skills, and ability to prioritize

Must be a self-starter and driven

Excellent communication and interpersonal skills

Ability to manage relationships with leaders and direct staff

Strong problem-solving skills

Must be proficient with Microsoft Office

Proficiency with technology and Electronic Medical Records

What are the job benefits?

For your health and peace of mind:

Medical, dental and vision insurance

Retirement plan with employer contribution

Pre-tax flexible spending account for healthcare and dependent care

Disability coverage

Discounts on voluntary insurance programs

Life and long-term-disability insurance

Mileage reimbursement

For your wellbeing:

Paid time off (PTO) and paid holidays

A caring culture that supports your wellbeing

Work only one weekend a month (day off week before and after)

For your career:

A robust orientation programs

Educational assistance

Reimbursement for certifications

HopeHealth Clinical Education Lab (continuing education)

HopeHealth is an Equal Opportunity Employer

Our Commitment to Diversity, Equity and Inclusion

HopeHealth is committed to advancing diversity, equity and inclusion in the workspace.

We believe that attracting, developing and empowering exceptional people will allow us to continue to deliver the best care for our patients and families.

All qualified individuals – inclusive of race, color, religion, sex, gender, sexual orientation, national origin, age and ability – are warmly welcome at HopeHealth.

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