Director, Quality Management Systems

  • Philips
  • Alpharetta, GA 30005
  • 12 days ago


Job Description

Job Title

Director, Quality Management Systems

Job Description

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips.

Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation.

If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.

You may contact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.

Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are.

We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs.

It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more.

That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

You have the responsibility to lead the North America Market Philips Quality Management Systems Strategic initiatives that includes support of programs that cross multiple organizations within Philips.

In this role, you will partner closely with other NAM quality leaders to define a central-core strategic roadmap and successfully deliver on those initiatives.

You will also partner with other cross-functional leaders to enable a timely completion and delivery of other strategic programs as it interfaces with the North America region.

Examples include Enterprise Quality Management Systems initiatives, Philips Excellence Process Framework Deployments, CAPA and Audit readiness.

You are responsible for:

Advocate for our customers and drive solutions and frameworks that enables the organization to deliver on outstanding customer experience through program/initiative leadership utilizing data, well-rounded Quality & Regulatory experience, business management experience and problem-solving experience.

Lead quality driven programs and transformation initiatives sourced from enterprise level transformations and from NAM PQMS strategic transformation roadmap.

Lead crisis-management or remediation activities to ensure a rapid, compliant and customer focused solution partnering with appropriate stakeholders such as legal, Environmental Health and Safety, and business unit teams.

Ensure compliance to Philips Quality Management System, FDA regulations and other Regulatory Agencies’ regulations.

Develop and Manage Daily Management of critical KPIs and leading indicators for the oversight of the programs/initiatives within our strategic roadmap to ensure successful and timely execution.

Develop and foster working relationship with quality colleagues globally to drive standardization, collaboration, and support growth across the global market.

Develop a sustainable framework for PQMS core activities to enable simplification, standardization and enhance the customer experience.

Foster a culture of continuous improvement by identifying areas to improve, driving continuous improvement initiatives, and utilizing problem solving methodologies.

Lead and Drive CAPAs focused on end-to-end, participate in investigations and root cause analysis.

Take ownership and partner with colleagues in other quality functions and business functions to identify areas of improvement and deliver solutions

You are part of

As a result of Philips renewed dedication to Quality, it has recently restructured its organization to ensure you and your department have clear works with Philips Business Group and the leadership.

As part of this new structure, you are empowered to use your voice and expertise to have a positive impact on your team, our business, and health technologies that will improve the health, well-being and care for people around world.

To succeed in this role, you’ll need a customer-first attitude and the following

Minimum of a four year degree in Engineering or Science, advanced degree desired

10+ years experience in medical device engineering

Demonstrated experience in a senior quality leader role supporting service, sales and marketing teams.

Demonstrated experience in a program management role with responsibility of the overall Quality Management System to ensure compliance and effectiveness.

Demonstrated experience driving transformation at a global level with cross-functional teams, hands on leadership/accountability of driving programs and projects to completion with aggressive timelines.

Experience in quality and regulatory environment focused on 21 CFR 820 and ISO 13485 especially in the functions of Design Controls, Post Market Surveillance or Risk Management.

Experience in data analysis, trending and presenting data in a manner to drive informed decision making

Demonstrated ability to lead timely and effective CAPA projects

Strong stakeholder management and ability to influence and coach others.

In return, we offer you

At Philips, we are driven by our mission to improve the lives of 2 billion people per year by 2025, and every day we move closer to achieving our goal by creating cutting-edge solutions that lead to confident diagnosis, improved care, and increased quality of life for patients.

If you are interested in driving action to improve patients’ lives so they get home healthier and faster and stay there longer, then this position is poised to help you achieve that goal.

US work authorization is a precondition of employment.

The company will not consider candidates who require sponsorship for a work-authorized visa.

Our benefits can be found here:

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers.

We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules.

Flexibility isn’t office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis.

We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips?

Working at Philips is more than a job.

It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions.

Help us improve the health and well-being of billions of people, every year.

Ultimately creating a career that no one could have planned for.

Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran


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