American Family Insurance

Customer Service Representative

  • American Family Insurance
  • Boise, ID 83705
  • 15 days ago


Job Description

Customer Service Representative**Job Summary: Are you passionate about making a positive difference in customer's lives?

Do you find it rewarding to help customers?

Do you have a talent for understanding a customer's unique needs and finding a solution?

If so, apply today!

**Job Description: Join the Ryan Keen American Family Insurance Agency team in Boise, Idaho!

As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs.

You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies.

****Compensation & Benefits: Competitive hourly pay rate from $17.00 - $20.00 (based on experience) (plus commission opportunity)Dental and Vision Insurance available401k with employer matchPaid Time OffPaid HolidaysPossible flexible work schedule (must reside in the Boise, ID area or a reasonable driving distance from the office)This position can be part-time and can be discussed with the agency ownerCareer advancement opportunities within the agencyFun, friendly work environmentTeam outings provided by agency **Position Requirements: High school diploma or equivalentCustomer service experience preferredInsurance experience is a plusProperty and Casualty insurance licensing is required before starting (cost of licensing to be reimbursed by agency)Previous experience in billing and multitaskingComputer competency is requiredWe believe people are an organization’s most valuable asset, and their ideas and experiences matter.

From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

The customer service representative is a staff member of the agency and not an employee of American Family Insurance.

Location: 4696 West Overland Road, Boise, Idaho 83705Job Type: Full-timePay: $17.00 - $20.00 per hourBenefits:Dental insuranceFlexible schedulePaid time offVision insuranceWork from homeSchedule:Monday to FridayWork Location: One location

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