Job Description

JOB SUMMARY: Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.

ESSENTIAL FUNCTIONS:

Assists with conducting programs to prevent and resolve client problems.

Provides information and referral to clients over the phone or in person

Provides case management assistance, i.e. preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.

Assists clients in identifying benefits, social and community services and helps clients obtain them.

Assists with transportation needs

Provides emotional support to clients.

Assists with daily living skills

Assists or organize/lead client activities

Assists with crisis intervention

Confers with medical/other personnel on client behalf

POSITION REQUIREMENTS

KNOWLEDGE/SKILLS/ABILITIES:

Basic knowledge and understanding of case management

Basic computer and software skills and experience

Complete work with accuracy and meet deadlines

Communicate effectively, both verbally and in writing; understand and follow directions

Provide a high level of customer service

Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff

Knowledge of community resources is highly desirable

SUPERVISORY REQUIREMENTS: N/A

MINIMUM QUALIFICATIONS:

High School diploma;

1 year of related work experience (paid or unpaid).

Fingerprinting required.

LICENSES/CERTIFICATIONS NEEDED: Valid drivers licenseSCHEDULE: Mon-Fri 12am-8am

ABOUT THE ORGANIZATION: Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities.

We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Finance, Human Resources, IT, Marketing, Facilities, Transportation, and Nursing.

We offer competitive salaries and comprehensive benefit programs.

Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org.

https://www.catholiccharitiestrenton.org/careers/

https://www.facebook.com/cctrenton

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Overnight shift

Education:

High school or equivalent (Preferred)

Experience:

Case Aid: 1 year (Preferred)

Shift availability:

Overnight Shift (Preferred)

Work Location: One location

Location

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